Social Media Support Worker - Grand Center Inc - Nine PBS

Description: 
The Social Media Support Worker is responsible for supporting Nine PBS’s digital team and enhancing Nine PBS’s social media presence across platforms to increase audience engagement, brand awareness, and support organizational goals. The ideal candidate will have experience in social media strategies across various platforms including Facebook, Instagram, YouTube, TikTok and more. This role is situated on our Content Team and reports directly to the Digital Engagement Manager. In addition to collaborating with members of the Content Team, this role will also work in alignment with members of the Communications, Impact, and Individual Giving teams to help in creating cohesive and compelling digital communications.

Duties and Responsibilities: 

• Help in the creation and distribution of content in alignment with organizational priorities for daily Facebook, Twitter, Instagram, and LinkedIn posts.
• Assist in the ongoing maintenance of the social media calendar.
• Monitor various social media platforms for needs related to customer service inquiries and responses.
• Understand who Nine PBS is, including the brand, audience, goals, and other aspects of mission.
• Assist in the creation of graphics and visual assets for posts.

Qualifications: 

• Must have accepted a Federal Work-Study award for the current academic year.
• This position will require the ability to thrive in a fast-paced, collaborative environment, and juggle multiple tasks and deadlines.

Preferred Skills: 

• Experience with Excel, PowerPoint, Word and other MS Office applications such as Adobe. 
• Strong knowledge of major social media platforms (Facebook, Instagram, LinkedIn, X, TikTok,