Grand Center - Pulitzer Arts Foundation - Visitor Associate
Description:
The Visitor Associate position ensures the safety of the art on view at the museum while also providing a meaningful experience to all visitors through excellent customer service and hospitality. This position is part of the front of house team and requires interaction with the public.
Working hours are between 9:30 am - 5 pm, Thursday through Sunday but the days and times for the work-study position are flexible depending on available shifts.
Duties and Responsibilities:
- Staff the museum during open hours and events to ensure safety of the artwork and provide information to visitors
- Maintain basic knowledge of artwork on view, upcoming exhibitions, programs, and the history of the Pulitzer
- Perform duties at the information desk including but not limited to greeting visitors, collecting visitor information, answering the phone, and operating the point of sale system for the purchase of Pulitzer merchandise
- Monitor visitor interactions with the art on view and maintain an alert presence in the museum to ensure the safety of the artwork
- Provide a welcoming environment for visitors while also enforcing museum policies and procedures in a polite and respectful manner
- Perform duties to assist with special events and programs including assistance with setup and breakdown of event needs
- Maintain open communication with colleagues and report meaningful visitor interactions, incidents, or concerns to appropriate staff
- Adhere to all Pulitzer policies and procedures
Required Qualifications/Skills:
- Must have accepted a Federal Work-Study award for the current academic year.
- Customer service and/or retail experience and the ability to interact easily with the public
- Strong interest in museums and the arts
- Available to work open hour shifts and events including evenings, weekends and some holidays
- Dependability and punctuality
Preferred Qualifications/Skills:
- Prior experience as a visitor associate or gallery attendant preferred but not required