Promise Community Homes - Administrative Coordinator

Description: 

Promise Community Homes is a mission-driven St. Louis nonprofit organization dedicated to supporting the foundational needs of adults with intellectual and developmental disabilities by providing safe, affordable, and well-maintained neighborhood homes. Stable housing is central to quality of life, and our work addresses significant gaps in housing, advocacy, and public policy that affect individuals with lifelong and complex needs. We are seeking a detail-oriented Administrative Coordinator who is interested in gaining hands-on experience in nonprofit administration, business operations, and organizational leadership. The student will work closely with the senior leadership team and contribute to the daily operations of the organization while developing valuable professional skills in communication, project coordination, and office management.

Work Schedule:

• 10-20 hours per week during normal business hours 
• Flexible scheduling to accommodate academic commitments and class schedules

Duties and Responsibilities: 

The student will work closely with the senior leadership team and:

• Serve as a primary point of contact for internal and external communication; answer and direct phone calls, emails, and inquiries promptly and professionally.
• Serve as the primary contact for all office guests by directing visitors to the appropriate person.
• Coordinate and support special projects assigned by organizational leadership.
• Assist the Executive Director with scheduling meetings.
• Prepare professional correspondence, reports, spreadsheets, presentations, and other business documents.
• Collaborate with leadership staff on administrative, operational, and mission-focused initiatives.
• Handle administrative issues and challenges with a proactive and solution-oriented approach.
• Identify areas for improvement and implement efficient processes. 

Promise Community Homes offers a pleasant, energetic environment with good-natured professionals dedicated to making a difference for individuals with intellectual and developmental disabilities in the Greater St. Louis Metropolitan area.  Through these responsibilities, the student will directly support efforts that help adults with intellectual and developmental disabilities maintain stable housing and thriving community lives.

Students will gain experience in:

• Professional business communication
• Nonprofit management and operations
• Project coordination and administrative support
• Microsoft Office and document production
• Organizational leadership and board governance support
• Mission-driven community service work

Required Qualifications/Skills: 

• Must have accepted a Federal Work-Study award for the current academic year.
• Ability to commute to and from the office.
• Working towards a degree in business, communications, social work, public health, or related field.
• Strong written and verbal communication skills.
• High degree of accuracy, attention to detail, and confidentiality.
• Ability to manage multiple tasks and meet deadlines.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Ability to work both independently and as part of a team.
• Commitment to the organization's mission, values, and goals.

Preferred Qualifications/Skills: 

• Experience with non-profit organizations.
• Ability to attend occasional pre-scheduled evening or weekend events.
• Experience working with Microsoft Teams, Outlook, and SharePoint. 
• Previous office, customer service, or volunteer experience.
• Experience with data entry, records management, or CRM systems.