Casa de Salud - GUIA Case Associate

Description: 

The GUIA Case Associate works with patients with outside medical or social service referrals and helps direct them to outside resources, under the direction of the Clinical Services Manager. Project-specific opportunities may be available. Hours are flexible, standard shift is 3-5 hours with max 15 hours per week.

Duties & Responsibilities:

• Greets walk in patients to the clinic to address resource coordination
• Obtains consent and availability from clinic patients with outside referrals
• Request patient records for continuity of care
• Ensure all tasks relating to a patient’s medical care is documented in the Electronic Medical Record
• Promotes health literacy and suggests improvement for resource coordination

Required Qualifications:

• Oral and written profieciency in English and Spanish
• Proficiency in Microsoft Office 365 and Google Suite software
• Strong professional written communication skills
• Knowledge of clinical and healthcare-related concepts
• Commitment to working with underserved patient populations

Preferred Qualifications: 

• Interest in social work, public health, or similar field
• Previous experience in case management